Coordinator Process Specialist


***Franklin Covey is currently recruiting for full-time, temporary Coordinator Process Specialists. This is a great opportunity offering professional work experience from April through August. Compensation for this position is $17.00/hour.

Job Summary
The primary role of the Coordinator Process Specialist is to provide logistics support to the Client Services Team. This is a temporary full time, role working 40 hours per week. Provides logistics support for our Client Engagement Coordinators (CECs) as well as their sales teams and clients.

Essential Job Functions

  • Accurately enter information into FranklinCovey systems in a timely manner
  • Send and receive client communications regarding ongoing events utilizing FranklinCovey templates.
  • Maintain facilitator database for workshop and post-workshop processes.
  • Provide support to CEC team for customer requests for vendor forms and client specific information requests
  • Support the issuing and return of contracts and intellectual property licenses in a timely manner.
  • Maintain Salesforce/Google Drive filing system for job related paperwork.


  • Self-motivated and able to work well independently.
  • Willingness to work as part of a team, help others and ask for help as needed
  • Outstanding work ethic
  • Positive customer service mindset
  • Mindset to take responsibility and see tasks to closure
  • Organization skills with high attention to detail
  • Computer proficiency in Microsoft and Google Suite
  • Prefer CRM experience with SFDC
  • Exceptional written and verbal communication skill



Company Information

Franklin Covey Co. (NYSE: FC) is a global, public company, specializing in organizational performance improvement. We help organizations achieve results that require lasting changes in human behavior. Our world-class solutions enable greatness in individuals, teams and organizations and are accessible through the FranklinCovey All Access Pass available in multiple modalities and in 21 languages. Clients have included the Fortune 100, Fortune 500, thousands of small- and mid-sized businesses, numerous government entities, and educational institutions. FranklinCovey executes over 15,000 client engagements each year reaching into 160 countries and territories. Our mission statement is We enable greatness in people and organizations everywhere. We fulfill this mission by hiring Achievers with Heart.

Visit our website at for more information regarding our organization.

Please visit for a complete US benefits overview. Eligible benefits will vary depending on employment status but may include medical insurance, HSA, PTO, 401(k), or other benefits.

FranklinCovey is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

For additional information regarding our Equal Employment Opportunity policies, please visit

For our Reasonable Accommodation Notice and Pay Transparency Nondiscrimination Provision, please visit