Title: Coordinator Process Specialist
Reports to: Director of Operations
Location: Remote – Anywhere in the US
***Franklin Covey is currently recruiting for full-time, temporary Coordinator Process Specialists. This is a great opportunity offering professional work experience from April through August. Compensation for this position is $17.00/hour.
Job Summary
The primary role of the Coordinator Process Specialist is to provide logistics support to the Client Services Team. This is a temporary full time, role working 40 hours per week. Provides logistics support for our Client Engagement Coordinators (CECs) as well as their sales teams and clients.
Essential Job Functions
Accurately enter information into FranklinCovey systems in a timely manner
Send and receive client communications regarding ongoing events utilizing FranklinCovey templates.
Maintain facilitator database for workshop and post-workshop processes.
Provide support to CEC team for customer requests for “vendor forms” and client specific information requests
Support the issuing and return of contracts and intellectual property licenses in a timely manner.
Maintain Salesforce/Google Drive filing system for job related paperwork.
Requirements
Self-motivated and able to work well independently.
Willingness to work as part of a team, help others and ask for help as needed
Outstanding work ethic
Positive customer service mindset
Mindset to take responsibility and see tasks to closure
Organization skills with high attention to detail
Computer proficiency in Microsoft and Google Suite
Prefer CRM experience with SFDC
Exceptional written and verbal communication skill