As part of the larger AP and Instruction Department, the Digital Transformation Team, of 36 people, is a strong and collaborative group of product owners, product managers, content experts, and product development professionals. The Digital Transformation team is responsible for managing a portfolio of digital assessment and instructional products and leading the work to transition paper assessment programs to the College Board’s digital assessment platform. This team works closely with colleagues in technology, user experience, operations, assessment design & and development, psychometrics, and program management to design and develop digital solutions that meet the needs of our users.
About the Opportunity
As a coordinator within Digital Transformation, you play a critical role being the executive assistant to one Vice President and providing overall support to a team of product development professionals. In this role, you will work with leaders across the organization to coordinate calendars and events, and provide support with key activities that are needed to make the College Board’s digital products a success. You are eager to dive into details and proactively support the team’s work to ensure that our digital solutions are providing significant value to students, educators and test center professionals.
In this role, you will:
Provide Superb Administrative and Operational Support to VP and Team (40%)
- Manage all aspects and have command of the Vice President’s calendar, anticipating scheduling conflicts and working quickly to resolve issues in a swift and efficient manner
- Provide wide range of administrative and operational support to the Vice President, including all travel arrangements, expense reports, and meeting logistics
- Organize and schedule cross-divisional meetings, ensuring the needs of all stakeholders are met and that every participant has the information needed leading up to and through the event
- Maintain confidentiality and exercise superb judgment in dealing with sensitive information, respond to internal inquiries and/or escalate issues as necessary
- Maintain track of organizational priorities and timelines and remind team of upcoming dates and deadlines.
- Meet regularly with Executive Directors on the Digital Transformation team and maintain an understanding of the team’s current priorities and activities.
- Engage and build productive relationships with the support staff of senior leaders across the organization.
Support the Product Development Process (30%)
- Collaborate with product management on scheduling and managing in-person and remote testing events and pilots that involve both internal staff and external users.
- Support the development of the platform by participating in internal testing activities.
- Review detailed product data including survey responses, incident reports and customer support inquiries and flag for follow-up by the product management team.
- Complete market research tasks as requested.
Manage External Committee Meetings and 3rd Party Partners (15%)
- Manage all reimbursements, honoraria, contracting, invoices and other various payments throughout the year to ensure the operations runs smoothly and that we are within budget
- Schedule virtual committee meetings annually, which involves Internal and external stakeholders
Support Digital Transformation initiatives (15%)
- Build team culture and morale by managing the Digital Transformation Engagement committee’s monthly meeting.
- Organize logistics for the Digital Transformation events and meetings, including in-person team meetings. This includes booking meeting space and hotel rooms, organizing catering, and consulting with stakeholders
About You
You have:
- You are obsessed with details, highly organized, and have impeccable follow-through
- You have a proactive mindset – ability and willingness to proactively solve problems, anticipate and prioritize key tasks and resolve issues.
- 890-[You have command of the technologies that guide our work, specifically Microsoft Outlook, Teams, and Expense Systems (e.g. Concur)
- You have systems and routines that guide your daily operations and help you squeeze efficiency and productivity out of your time
- You work well under pressure and value and seek out feedback
- Strong written communicator who can go from crafting the perfect email to proofreading a stakeholder memo
- You are trustworthy, have excellent judgment, and are a skilled collaborator
- You have 2-3 years of experience in executive support or team support
- A passion for supporting educational and career opportunities for millions of students
About Our Process
- Application review will begin immediately and will continue until the position is filled
- While the hiring process may vary, it generally includes resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week process
About Our Benefits and Compensation
College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.
The hiring range for a new employee in this position is $48,000-$80,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.
Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.
Your salary is only one part of all that College Board offers, including but not limited to:
- A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more
- Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility
- A job that matters, a team that cares, and a place to learn, innovate and thrive
You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.
About Our Culture
Our community matters, and we strive to practice and improve our culture daily. Here are some headlines:
- We are motivated to positively impact the educational and career trajectories of millions of students a year.
- We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.
- We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women’s Impact Network).
- We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals. APPLY HERE