Help hospitals fight denied claims and protect revenue while you work from home. If you enjoy problem-solving, phone work, and detailed follow-through, this coordinator role sits right at the heart of the appeals process.
About CorroHealth
CorroHealth supports hospitals and health systems with revenue cycle solutions that improve financial performance and streamline clinical documentation. Their teams blend tech, analytics, and clinical expertise to reduce denials, recover reimbursement, and keep clients’ financial health on track. As part of the Denial Management team, you’ll be contributing directly to that mission every day.
Schedule
- Full-time, remote role (US only)
- Monday–Friday, 8:00 AM – 5:00 PM EST
- Dedicated outbound call center environment
- Must be comfortable on the phone most of the day
What You’ll Do
- Call insurance companies to follow up on appeals and unresolved denials for inpatient referrals
- Perform denial research and track appeal status to resolution
- Compile multiple documents into organized appeal bundles and submit them within payer deadlines
- Determine and document appeal timeframes and payer processes for each facility in internal systems
- Transcribe and update information from hospital EMRs and payer portals into CorroHealth’s proprietary platform
- Monitor shared inboxes, internal request dashboards, and tickets; log and route incoming emails, calls, and voicemails
- Follow up with clients and internal teams via phone or email to gather missing information
- Export and upload documents accurately and consistently
- Cross-train and support other denial management functions as needed
- Maintain strict confidentiality of client data and follow all HIPAA/HITECH requirements
What You Need
- High school diploma or equivalent required; bachelor’s degree preferred
- Call center experience and/or healthcare denial experience strongly preferred
- Understanding of denial processes for Medicare, Medicaid, and commercial/managed care plans is a plus
- Experience accessing hospital EMRs and payer portals preferred
- Proficient in Microsoft Excel (open workbooks, copy/paste, basic formulas like add/subtract)
- Proficient in Outlook (create/accept meeting invitations, manage email, set up folders)
- Able to type at least 25 wpm with strong accuracy
- Comfortable on the phone for most of the workday and confident communicating with payers
- Detail-oriented, organized, and able to juggle multiple cases at once
- Self-starter who shows initiative, but also collaborates well with a remote team
- Able to work in a fast-paced environment and meet deadlines
- Strong written and verbal communication skills
- Commitment to confidentiality and strict compliance with privacy and security standards
Benefits
- Hourly pay: $18.27 (firm)
- Medical, dental, and vision insurance
- Equipment provided
- 401(k) with up to 2% company match
- 80 hours of PTO accrued annually
- 9 paid holidays
- Tuition reimbursement
- Professional growth opportunities and ongoing training
If you’re organized, love working the phones, and want a stable remote role in healthcare appeals, this could be a strong next move.
Happy Hunting,
~Two Chicks…