You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start Caring. Connecting. Growing together.
This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6am – 6pm EST. It may be necessary, given the business need, to work occasional overtime.
We offer 1 weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
- Verify other insurance coverage primarily through payer portals and clearinghouse portals, but also occasionally leverage automated phone lines, databases, or phone outreach to commercial payers
- Data entry of other insurance coverage findings into internal applications
- Work directly with other departments to enhance and refine assigned inventory to maximize value
- Knowledge and application of Medicare and NAIC coordination guidelines to properly coordinate members
- Ensure adherence to state and federal compliance policies, reimbursement policies, and contract compliance
- Use pertinent data and facts to identify and solve a range of problems within area of expertise
- Serves as a resource to others
- Data entry into client submission systems
This is a challenging role with serious impact. You’ll need to sort through complex situations to understand and clarify where errors happened or where they may continue to happen. It’s a fast paced environment that takes focus, intensity and resilience.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED
- Must be 18 years of age or older
- 2+ years of experience with data entry
- 2+ years working in a production environment
- 1+ years of experience working in the health care industry
- 1+ years of experience analyzing and solving customer problems
- Intermediate level of Microsoft Excel
- Ability to work any of our 8-hour shift schedules during our normal business hours of 6am – 6pm EST. It may be necessary, given the business need, to work occasional overtime.
Preferred Qualifications:
- 1+ years of experience in an inbound/outbound
- Previous Coordination of Benefits experience
- Experience working in the health care industry
- Experience using platforms such as UNET, Pulse, NICE, Facets, Diamond, etc.
Telecommuting Requirements:
- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington or Rhode Island Residents Only: The hourly range for California / Colorado / Connecticut / Hawaii / Nevada / New York / New Jersey / Washington / Rhode Island residents is $23.22 – $45.43 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. APPLY HERE