If you’re strong in Athena and telehealth claims, this is a straight-up revenue cycle role: troubleshoot, collect, clean up denials, and keep the billing engine tight.
About Midi Health
Midi Health provides virtual care for women 40+, focused on perimenopause, menopause, and midlife health needs. Their mission is compassionate, high-quality care delivered through telehealth.
Schedule
- Monday–Friday
- Either 11:00 AM–7:00 PM ET or 8:00 AM–4:30 PM PT (8-hour schedule + 30-minute unpaid lunch)
- Fully remote
- Must be authorized to work in the U.S. with no current or future visa sponsorship
What You’ll Do
- Use Athena to troubleshoot telehealth claims and ensure coding/payer/regulatory compliance
- Coordinate with clinical teams to confirm coverage, eligibility, and benefits before appointments
- Help patients understand financial responsibility and payment options
- Manage patient accounts receivable, including follow-up on outstanding balances, denials, and claims
- Participate in audits/reviews to spot billing discrepancies, errors, and revenue-impacting trends
- Work with insurance carriers and third-party billing vendors to resolve disputes and support reimbursement optimization
- Track and meet KPIs and internal billing/RCM metrics
- Join cross-functional projects to improve patient experience and streamline RCM workflows with tech/process improvements
What You Need
- 2–3 years medical billing and coding experience
- 2–3 years patient A/R collections experience
- Experience using Athena (or similar billing platform) for statements, payment plans, and balance negotiations
- Familiarity with Zendesk (or similar support/ticketing tools)
- Strong knowledge of CPT, ICD-10, and HCPCS guidelines
- Telehealth billing experience (strongly preferred)
- Detail-driven, strong troubleshooting/problem-solving skills
Benefits
- $23–$25/hr (depending on experience)
- Fully remote WFH
Happy Hunting,
~Two Chicks…