If you know medical billing inside and out and you can navigate Athena without breaking a sweat, this role is about keeping the revenue cycle clean while making sure patients understand what they owe and why. It’s troubleshooting, follow-up, audits, and fixing what’s blocking payment.
About Midi Health
Midi Health provides virtual care for women 40+ with a focus on perimenopause, menopause, and other midlife health needs. They’re building a patient-first telehealth experience with strong operational support behind it.
Schedule
- Monday–Friday
- Shift: 11:00 AM–7:00 PM EST or 8:00 AM–4:30 PM PST
- Fully remote work-from-home
What You’ll Do
- Troubleshoot telehealth claims in Athena to ensure accurate submission and compliance with coding guidelines, payer rules, and regulations
- Verify insurance coverage, eligibility, and benefits prior to appointments and help patients understand financial responsibility and payment options
- Manage patient accounts receivable (AR), including follow-up on balances, denials, and outstanding claims
- Participate in audits and billing reviews to identify errors, discrepancies, and trends impacting revenue cycle performance
- Work with insurance companies and third-party billing vendors to resolve billing/coding disputes, negotiate payment arrangements, and optimize reimbursement
- Monitor KPIs and internal billing metrics tied to revenue cycle performance
- Contribute to cross-functional projects that improve patient experience, streamline RCM workflows, and implement process/tech improvements
What You Need
- 2–3 years of medical billing and coding experience
- 2–3 years of patient AR collections experience
- Experience with Athena (or similar billing platforms), including billing statements, payment plans, and balance negotiation
- Familiarity with Zendesk or a similar customer support platform
- Strong knowledge of CPT, ICD-10, and HCPCS coding guidelines
- Telehealth experience strongly preferred
- Detail-oriented, strong problem-solver
- Authorization to work in the U.S. without current or future sponsorship
Benefits
- Pay: $23–$25/hour (depending on experience)
- Fully remote WFH setting
If you match Athena + billing + AR collections, don’t overthink it. Apply.
This one’s a solid lane if you like clean processes, clean claims, and getting money unstuck.
Happy Hunting,
~Two Chicks…