If you know how to untangle claims, chase down AR, and keep billing clean in a fast-moving telehealth environment, Midi wants you. You’ll be a key player in the revenue cycle engine, supporting women 40+ with compassionate virtual care while protecting reimbursement and patient experience.
About Midi Health
Midi Health delivers virtual care for women in midlife, focused on perimenopause, menopause, and other common 40+ health needs. Their model blends clinical expertise, technology, and a patient-centered approach to expand access and improve outcomes.
Schedule
• Fully remote (United States)
• Monday–Friday shift required:
⦁ 11:00 AM–7:00 PM EST or 8:00 AM–4:30 PM PST (8-hour shift + 30-minute unpaid lunch)
• Must be authorized to work in the U.S. without current or future visa sponsorship
What You’ll Do
⦁ Troubleshoot telehealth claims in Athena, ensuring compliance with coding guidelines, payer rules, and regulatory standards
⦁ Verify insurance coverage, eligibility, and benefits prior to appointments, and help patients understand financial responsibility and payment options
⦁ Manage and collect patient accounts receivable (AR), including follow-up on outstanding balances, denials, and claims
⦁ Participate in billing audits and reviews to identify discrepancies, errors, and trends impacting revenue cycle performance
⦁ Work with insurance companies and third-party billing vendors to resolve disputes, negotiate payment arrangements, and optimize reimbursement
⦁ Track and meet billing KPIs and internal revenue cycle metrics
⦁ Support cross-functional projects to improve patient experience, optimize RCM workflows, and streamline billing with better tools and processes
What You Need
⦁ 2–3 years of medical billing and coding experience
⦁ 2–3 years of patient AR collections experience
⦁ Athena (or similar billing platform) experience managing statements, payment plans, and balance negotiations
⦁ Strong knowledge of medical billing processes and coding guidelines: CPT, ICD-10, and HCPCS
⦁ Familiarity with Zendesk or customer support platforms
⦁ Telehealth billing experience (strongly preferred)
⦁ Detail-oriented, calm under pressure, and motivated by problem-solving
Benefits
⦁ $23–$25/hour (depending on experience), hourly
⦁ Fully remote work-from-home setting
⦁ Structured interview process with clear steps (recruiter, hiring manager/team, department leader, final interview)
If you’re solid in Athena and you don’t get rattled by denials, AR follow-ups, and messy claim puzzles, apply now.
This is the kind of role where good billing work protects the whole patient experience, so if you’re built for it, go get it.
Happy Hunting,
~Two Chicks…