If you’re strong in Athena billing and you actually enjoy untangling messy claims, this one’s for you. Midi Health is building a telehealth model for women 40+, and they need someone who can protect the revenue cycle while keeping the patient experience humane.
About Midi Health
Midi Health provides virtual care focused on the unique health needs of women in midlife, including perimenopause and menopause care. They’re a remote-first team aiming to deliver compassionate, high-quality healthcare with modern operations behind the scenes.
Schedule
- Remote
- Monday–Friday
- Shift options: 11:00 AM–7:00 PM EST or 8:00 AM–4:30 PM PST
- 8-hour schedule + 30-minute unpaid lunch
- Must be authorized to work in the U.S. without current or future visa sponsorship
What You’ll Do
- Troubleshoot telehealth claims in Athena, ensuring compliance with internal coding guidelines, payer requirements, and regulatory standards
- Verify insurance coverage, eligibility, and benefits prior to appointments in partnership with clinical teams
- Help patients understand financial responsibility and available payment options
- Manage patient accounts receivable (AR), including follow-up on balances, denials, and claims
- Support audits and billing data reviews to identify discrepancies, errors, and trends impacting revenue cycle performance
- Collaborate with insurers and third-party billing vendors to resolve disputes, negotiate payment arrangements, and optimize reimbursement
- Track and follow key billing KPIs and internal performance metrics
- Contribute to cross-functional projects improving patient experience, RCM workflows, and billing process automation
What You Need
- 2–3 years of medical billing and coding experience
- 2–3 years of patient accounts receivable (AR) collections experience
- Experience with Athena (or similar billing platform), including billing statements, payment plans, and balance negotiation
- Working knowledge of CPT, ICD-10, and HCPCS coding guidelines
- Familiarity with Zendesk or a similar customer support platform
- Telehealth billing experience strongly preferred
- Detail-oriented, curious, and consistent follow-through
Benefits
- $23–$25/hour (depending on experience)
- Fully remote work-from-home setting
This is a solid fit if you’ve lived in claims work and don’t panic when a denial pops up, you get curious and go hunting.
If you’re applying, move quick: these contract roles get filled fast when the pay is clean and the schedule is stable.
Happy Hunting,
~Two Chicks…