If you know the billing world inside and out and you actually enjoy untangling claims, denials, and balances, Midi wants you in the mix. This is a remote revenue-cycle role focused on athenaHealth troubleshooting, AR follow-up, and making sure patients understand what they owe and why.
About Midi Health
Midi Health is a virtual care company focused on women 40+ with compassionate, high-quality support for perimenopause, menopause, and midlife health needs. They’re building a modern, patient-centered experience and need strong billing pros who can protect the revenue cycle while keeping the patient experience smooth and respectful.
Schedule
• Fully remote (United States work authorization required, no current or future sponsorship)
• Monday to Friday: 11:00 AM to 7:00 PM Eastern or 8:00 AM to 4:30 PM Pacific (8-hour shift + 30-minute unpaid lunch)
• Telehealth billing environment with KPI-based performance expectations
What You’ll Do
⦁ Troubleshoot telehealth claims in athenaHealth (or similar), ensuring compliance with internal coding guidelines, payer rules, and regulations.
⦁ Partner with clinical teams to verify insurance coverage, eligibility, and benefits prior to appointments.
⦁ Help patients understand financial responsibility and available payment options.
⦁ Manage patient accounts receivable (AR), following up on outstanding balances, denials, and insurance claims.
⦁ Participate in audits and billing reviews to spot discrepancies, errors, and trends impacting revenue cycle performance.
⦁ Work with insurers and third-party billing vendors to resolve disputes, support reimbursement optimization, and negotiate payment arrangements when needed.
⦁ Track and support billing KPIs and internal metrics tied to RCM performance.
⦁ Contribute to cross-functional projects improving patient experience and streamlining billing workflows through process and technology updates.
What You Need
⦁ 2–3 years of medical billing and coding experience.
⦁ 2–3 years of patient accounts receivable (AR) and collections experience.
⦁ Experience using athenaHealth or a similar billing platform for statements, payment plans, and balance negotiations.
⦁ Strong understanding of CPT, ICD-10, and HCPCS guidelines.
⦁ Familiarity with Zendesk or comparable customer support tools.
⦁ Telehealth billing experience strongly preferred.
⦁ Detail-driven, solutions-focused work style with strong follow-through.
Benefits
⦁ $23 to $25/hour depending on experience.
⦁ Fully remote work-from-home setting.
⦁ Structured interview process with multiple stakeholders.
If you’re sharp with coding, steady with AR, and comfortable explaining money stuff to patients without making it awkward, this is a strong fit. Apply while it’s open.
Help Midi protect revenue, reduce friction, and keep care accessible.
Happy Hunting,
~Two Chicks…