If you’re the kind of billing pro who can untangle claims fast and keep revenue moving without losing the human touch, this one’s for you. You’ll support telehealth billing for women 40+ and help patients understand coverage, costs, and next steps with clarity.
About Midi Health
Midi Health is a virtual healthcare company focused on women 40+ navigating perimenopause, menopause, and midlife health needs. Their mission is compassionate, high-quality care with a modern, digital-first experience. As the company grows, strong revenue cycle operations help keep care accessible and sustainable.
Schedule
• Fully remote (must be authorized to work in the U.S. without sponsorship)
• Monday–Friday
• Shift options: 11:00 AM–7:00 PM EST or 8:00 AM–4:30 PM PST
What You’ll Do
⦁ Use Athena (or a similar platform) to troubleshoot telehealth claims and ensure compliance with coding guidelines, payer rules, and regulatory standards
⦁ Verify insurance coverage, eligibility, and benefits prior to patient appointments, partnering with clinicians as needed
⦁ Help patients understand financial responsibility, billing statements, and payment options
⦁ Manage and collect patient accounts receivable (AR), including follow-up on balances, denials, and outstanding claims
⦁ Participate in audits and billing reviews to catch discrepancies, identify trends, and improve revenue cycle performance
⦁ Collaborate with payers and third-party billing vendors to resolve billing or coding disputes and optimize reimbursement
⦁ Track billing KPIs and internal metrics tied to revenue cycle performance and service quality
⦁ Contribute to cross-functional projects that improve patient experience, streamline RCM workflows, and enhance billing systems
What You Need
⦁ 2–3 years of medical billing and coding experience
⦁ 2–3 years of patient accounts receivable (AR) collections experience
⦁ Experience with Athena or a comparable billing platform, including statements, payment plans, and balance negotiation
⦁ Working knowledge of CPT, ICD-10, and HCPCS coding guidelines and billing processes
⦁ Familiarity with Zendesk or similar customer support platforms
⦁ Telehealth billing experience (strongly preferred)
⦁ Strong attention to detail, comfort troubleshooting, and a problem-solver mindset
Benefits
⦁ Hourly rate: $23–$25/hour (depending on experience)
⦁ Fully remote work-from-home setting
⦁ Opportunity to support a mission-driven healthcare company focused on women’s midlife care
⦁ Exposure to cross-functional work improving RCM workflows and patient experience
This is a high-need, high-impact role. If you’ve got the Athena chops and you’re ready to move, apply while it’s open.
Help Midi deliver care that’s compassionate on the clinical side and clean on the billing side, too.
Happy Hunting,
~Two Chicks…