At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we’re proud to be one of FORTUNE 100 Best Companies to Work For® and World’s Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
Can you translate complex concepts into relatable yet intelligent stories? Do you love researching, learning, and telling a good story—whether you’re surveying the current state of GenAI or predicting the future of work? ServiceNow’s Innovation Office is looking for a talented storyteller to create diverse content about how technology is shaping the way we work and live.
You’ll get to:
- help develop immersive executive briefing experiences by collaborating with technology experts, engineers, and designers;
- interview some very smart folks in order to synthesize vast amounts of information into effective presentations, video scripts, and other storytelling formats;
- generate fresh story ideas that examine the current business and tech landscapes from various vantage points and develop compelling stories in various formats (e.g. video, articles, etc.)
- work with a dynamic team of designers to build multimedia assets;
- use and defy traditional narrative arcs in order to craft engaging stories about business and technology;
- write thought leadership pieces that C-suite leaders will actually want to read;
- and influence the ServiceNow Innovation Office’s ambitious content roadmap.
Qualifications
You are an expert in:
- creating a wide array of content, including video scripts, presentations, and articles;
- educating a wide range of audiences;
- researching a wide range of topics and interviewing subject matter experts;
- collaborating with stakeholders and practitioners of diverse disciplines;
- juggling multiple projects—and always delivering on time;
- and independently starting and pursuing storytelling projects.
Ideally, you have:
- a proven track record of roll-up-the-sleeves resourcefulness and motivation to get every project finished according to shifting workloads in a high growth, ever-changing environment;
- 3+ years of relevant work experience, especially in journalism, communications, or B2B marketing;
- a knack for helping subject matter experts unpack their expertise into comprehensible content;
- an ability to visualize complex topics and create multimedia assets;
- superb research, interviewing, editing, and visual storytelling skills;
- meticulous organization and collegial, collaborative spirit;
- quick learning skills and willingness to get geeky at times with tech subjects;
- a sixth sense of societal and business trends of the moment.
Previous tech experience is useful, but not required. The ability to quickly grasp new concepts, however, is a must. We are interested in what you can do, more than what you have done.
Please apply with a curated portfolio of three pieces of content, each in a different format (e.g. one video script, one multimedia project, and an article). APPLY HERE