osition Description/Overview:
- The Content Reviewer/Proofreader is responsible for reviewing thousands of patient comments per week. Binary Fountain will provide training for content that needs to be removed from comments including Protected Health Information (PHI), libel, and ideas that are off topic. The Proofreader will use Binary Fountain’s interface and editing tools to redact the information prior to approval.
- The individual will work with the Customer Success Team as an integrated team member within a high energy and fast-paced, growth company.
Duties & Responsibilities:
- Review thousands of comments per week
- Identify information that needs to be removed from comments including PHI, libel, profanity, and ideas that are off topic
- Ensure a high-level of accuracy given the sensitivity of the content
- Identify ways to improve workflow and processing speeds
Minimum Qualifications
- Ability to read written content rapidly
- Extremely high attention to detail
- Ability to remain focused and productive each day to ensure that each new comment is appropriately reviewed and screened
- Reliable, proactive approach to entrusted tasks
All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey’s employment policies. You will be notified during the hiring process which checks are required for the position.
In order to ensure a healthy and safe work environment, Press Ganey requires all of its associates to be fully vaccinated against COVID-19, or have an approved medical or religious exemption, prior to their start date to enter any of our locations or to visit with a client. Associates who cannot receive the vaccine because of a disability/medical contraindication or sincerely held religious belief may request an accommodation to this requirement.
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