Employer: Kaplan
Job Description
If you are enthusiastic about education, using your skills and talents to help improve people’s lives, and interested in working on a team of professionals at a globally respected education organization- you’ve found the right place. At Kaplan, we’re passionate about what we do and who we do it for.
Unyielding determination to make a difference in people’s lives through the power of education- That is Kaplan. For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are the intersection of education and technology, providing our students and clients with an experience that not only allows them to achieve their goals, but also ignites lifelong learning. Kaplan’s culture of collaboration, innovation, and creativity truly makes Kaplan a great place to work and positions us to continue to deliver a best-in-class educational experience.
The future of education is here and we are eager to work alongside those that want to make a positive impact and inspire change in the world around them.
Content Production Assistants are responsible for ensuring consistent and accurate data entry to set up and maintain products, as well as maintenance of Kaplan’s educational content. This includes the documentation, tagging, storage, and usage of content utilizing Kaplan’s content management systems and development tools.
Primary Responsibilities:
- Assist in product setup entry and maintenance, as well as quality assurance.
- Create and maintain MS Excel content blueprints, as well as determine when an update to the blueprint is needed.
- Maintain and update product learning design maps and other learner support content and materials.
- Support the creation and maintenance of content and products for Instructor Resources.
- Conduct quality assurance of content blueprints and maps for accuracy.
- Assist with quality assurance of content reviews and user acceptance testing.
- Utilize content management systems to maintain documentation and version control, create and support production workflows, and run reports.
- Assist in content migration and conversion to new platforms.
- Conduct cleanup of PDF and MS Word documents prior to conversion of legacy content.
- Manage timelines in a deadline-driven environment with shifting priorities.
- Represent The College in Kaplan continuous improvement events when appropriate.
Minimum Qualifications:
- Bachelor’s/Associates degree in English, journalism, editorial, or related field or equivalent experience
- 2+ years in Publishing, data entry, technical editor or related field.
- Proficient in Microsoft Office Suite – in particular, Excel and Word (including the use of style sheets), Google Suite, and Adobe Acrobat Professional.
- Ability to interpret data & reports.
- Consistent quality assurance and proofing.
- Adaptable, with a demonstrated ability to manage multiple assignments in a deadline-driven environment.
- Self-starter with excellent organization and time management skills to be able to manage multiple projects concurrently.
- Effective communication and English literacy skills, both written and verbal.
- Strong problem-solving and critical thinking skills.
- Able to maintain quality and consistency with high attention to detail for a significant library of learning content.
Other/Preferred:
- Continuous Improvement experience
- Experience with XML or using content management systems
- Previous experience in professional education and development
- Knowledge of or previous experience in project management.
We offer a competitive benefits package including:
- Remote work providing flexible work/life balance
- Comprehensive Retirement Package including 401K company match and two pension programs
- Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
- Competitive health benefits and new hire eligibility starts day-1 of employment
- Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
- And so much more!