REMOTE /MEDAL.TV – CUSTOMER SUPPORT /HOURLY is one of the fastest-growing consumer applications in gaming! Our users capture and share millions of videos every week, and connect with one another around their shared gaming experiences.
Medal Content Moderators are responsible for moderating user-generated content on the Medal platform by reviewing video gaming content, strong graphic images, videos, and/or written content to ensure the content meets the community guidelines and to escalate any content that violates our community standards. You are the front line of defense between for keeping the Medal community safe from potentially harmful content. You get to contribute to a living, evolving document of Community Guidelines and work across multiple teams to implement best practices to remain proactive in a rapidly changing digital environment.
We are an international fully remote team, where everyone works autonomously with the expectation that you can be available for team syncs in the same core hours (9:00 am and 12:00 pm PST). The exact times and days vary per team. We offer competitive compensation (salary + equity) that is location and level-based.
As a team, we favor progress, learning, and speed, over perfection.