How will this role have an impact?
This role will report to our Senior Manager – Onboarding & Education.
As a member of Signify Health’s Education team, you will help freelance writers and editors to create materials that demonstrate evidence-based instructional practices for advanced practicing providers. While planning, creating, and implementing high-quality training materials to communicate complex, technical information to our provider network, to help improve the success of Signify Health products. The ideal candidate is detail-oriented and a self-starter, who can blend creativity and strategic thinking with a relentless focus on outcomes to ensure all training adheres to Signify Health’s marketing guidelines and the latest trends.
What will you do?
- Analytical with solid editing/writing skills to draw evidence-based educational concepts from research and simplify them into easy-to-digest material, while adhering and interpreting Signify Health brand standard practices.
- Strong collaborative approach with the ability to embrace solid rapport and partnerships with stakeholders, and adhere to executed deadlines.
- Meticulously review the training in the LMS to improve and enhance the learning experience and outcomes for our provider network.
- Edit new and adapt existing content/courses for an online and blended environment.
- Analyze training materials to maintain continuity of style and manage existing and potential content.
- Create a system to audit internal content
- Be a subject matter expert regarding marketing guidelines while keeping up with the latest marketing trends.
- Identify and implement urgent and long-range educational materials
- Perform other responsibilities and duties periodically assigned by supervisor in order to meet reasonable operational and/or other requirements
- Demonstrated knowledge of ADDIE methodology, Common Core standards, and best practices for creating standards-aligned content.
We are looking for someone with:
- Bachelor Degree (Journalism, Education, Clinical Education or Instructional Design) or equivalent work experience strongly preferred
- 5+ years of proven experience working in a marketing background, technical writing position, or similar role
- Ability to translate highly technical information into easily understandable information for our provider network
- Expert project management skills specifically with technical and creative projects; knowledge of agile methodology and framework is a plus
- Proven work experience in digital learning courses and content development
- Strong interpersonal and communication skills to interact effectively with diverse groups of internal and external groups in a fast-paced environment
- Critical thinker and problem-solving skills
- Excellent written and verbal communication skills; strong presenter and visual storyteller
- Highly attentive, analytical, and detail-oriented
- Ability to act with autonomy and independence while fulfilling priorities and meeting critical deadlines
- Experience with Google Suites, Adobe Products, ClickUp, WalkMe, SalesForce, Canva, CornerStone, Articulate 360 Storyline is a plus
About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved. Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.