Content Editing Associate

The Editorial Coordinator position is responsible for coordinating the full peer-review life cycle for each submitted article, and is responsible for overseeing the editorial process for assigned list of STM journals (with solicited and unsolicited content). This includes coordinating the author submission process, supervising and coordinating the full peer-review process, and publication of manuscripts using the Editorial Manager submission system.  Provides administrative and editorial support to journal editors and publishers to address journal needs based on real-time metrics, and liaises with vendors to ensure quality and delivery standards.

*This role may be in office (Philadelphia), hybrid or full-remote

*This is an entry-level role

Essential Duties and responsibilities

  • Coordinates peer-review process for manuscripts from submission through final disposition.
    • Coordinates and troubleshoots initial author submissions, ensures author submissions are complete and include all required ancillary materials, including copyright transfers, permissions, figure files, etc. Provides timely follow up on any missing materials.
    • Coordinates timely submission of solicited content from authors.
    • Tracks submissions through review process to established turnaround times, follow up and escalate delays.
  • Works with, and monitors outside vendors for editorial processing of manuscripts, and production workflow.
  • Provides support to production team to ensure issue deadlines are met, including providing escalation support for missing materials or author/editor delays
  • Works with publisher and production team to update editorial content of journal websites
  • Administers Editorial Manager submission and review system.
  • Supports authors, editors, and reviewers with use of Editorial Manager system
  • Assists publisher/Editors with preparation of annual/semi-annual editorial reports
  • Assists in the ongoing development, documentation, and execution of policies and procedures for the Editorial Solutions group to ensure the highest level of quality possible in providing editorial process support to LWW’s publishing customers (society and proprietary)

Other Duties

Participate in ad hoc projects as needed; other duties as assigned.

Job Qualifications

  • Bachelor’s Degree in Liberal Arts, Communication, English or a related discipline, or equivalent experience required 
  • Minimum Experience:
    • 1-2 years previous journal editorial experience required
    • 1-2 years customer service experience
    • Experience with Excel and MS Office required
  • Preferred Experience:
    • Experience as an administrator with a web-based peer-review and tracking system (preferably Editorial Manager)
    • Strong organizational, communication, and follow-up skills

Other Knowledge, Skills, Abilities

  • Understanding of Web-based software solutions and HTML, experience with the creation and editing of audio/visual digital media a plus
  • Project-management experience a plus

Travel requirements

Potential for 1-2 times per year for conferences

Physical Demands

Normal office environment