Shape clear, intentional product content that helps users move through complex workflows with confidence. You’ll think like a designer, not just a writer, and make smart content choices that support both user goals and the business.
About 8am
8am (formerly AffiniPay) builds a professional business platform for legal, accounting, and other client-focused professionals. Founded in 2005, 250,000+ professionals across the U.S. use 8am to simplify operations, support compliance, and drive growth.
Schedule
- Remote (U.S.)
- Full-time
- Annual salary range: $100,000–$130,000 (may vary by location)
What You’ll Do
- Partner with PMs, product designers, engineers, and researchers to improve product content experiences
- Help define design problems and simplify complex workflows through a content lens
- Collaborate with Marketing and Customer Education to align content across teams
- Show content design impact to collaborators and senior stakeholders
- Contribute to the content style guide and design system
- Lead content design exercises to drive alignment and stronger iterations
- Own content design strategy for accountant and fintech user experiences
- Support practice management content work
- Potentially support AI and agentic workflow content as the product evolves
What You Need
- 2–4 years in content design, UX writing, or content strategy (SaaS or complex products preferred)
- Portfolio showing user-centered content design work
- Experience working closely with designers, engineers, and researchers
- Strong writing skills: clear, concise, and adaptable to tone/context
- Strong design thinking and comfort with hierarchy, IA, and experience flow
- Ability to balance quick-turn work with long-term strategy contributions
- Demonstrated experience using AI tools/technologies to improve workflows, decision-making, or innovation
Benefits
- Medical, dental, and vision plans (including a 100% company-paid HDHP plan for employees)
- Competitive compensation package with annual bonuses, equity options, and 401(k) match (or RRSP in Canada)
- Flexible time off, paid holidays, and parental leave
- Wellness stipends, mental health support, and nutrition coaching
- Learning programs, leadership development, and professional development funds
- Paid volunteer time and charitable matching gifts
- Team events and recognition programs
If you’re the kind of person who can look at a messy flow and make it feel obvious, this role fits.
Happy Hunting,
~Two Chicks…