This is a UX writing role for someone who thinks like a product designer, not just a wordsmith. You’ll shape flows, hierarchy, and messaging so complex fintech and practice management experiences feel clear, confident, and easy to move through.
About 8am
8am (formerly AffiniPay) is a professional business platform that helps legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Founded in 2005, it supports over 250,000 professionals across the U.S. with purpose-built solutions designed to simplify operations, support compliance, and fuel growth. The company has been recognized on the Inc. 5000 list for 13 consecutive years and continues to scale.
Schedule
Remote (U.S.). You’ll collaborate closely with product designers, PMs, engineers, and researchers, with work focused on accountant, case management, and AI experiences. Salary range varies by location, with the listed U.S. range below.
What You’ll Do
- Partner with PMs, product designers, engineers, and researchers to improve the product content experience
- Help define design problems and simplify complexity through a content design lens
- Collaborate with related disciplines like Marketing and Customer Education to keep experiences aligned
- Present content impact to collaborators and senior stakeholders and advocate for content design across the company
- Contribute to the content style guide and design system to scale the discipline
- Lead content design exercises to spark better iterations and align teams
- Own content strategy for accountant and fintech user experiences
- Support content design for practice management workflows
- Potentially support AI and agentic workflow content as emerging technologies evolve
What You Need
- 2–4 years of experience in content design, UX writing, or content strategy (ideally in SaaS or complex digital products)
- A portfolio that shows user-centered content design work
- Experience working closely with product designers, engineers, and researchers to shape UX
- Strong writing skills that are clear, concise, and adaptable to different tones and contexts
- Strong design thinking skills and comfort considering hierarchy, IA, user goals, research, and business needs
- Ability to balance quick tactical deliverables with longer-term content strategy work
- Demonstrated experience using AI tools and technologies to improve workflows, enhance decision-making, or drive innovation
Benefits
- Salary range: $100,000 to $130,000 annually (location may impact range)
- Medical, dental, and vision options, including a 100% company-paid HDHP plan for employees
- Competitive package with bonuses, equity options, and 401(k) match (or RRSP in Canada)
- Flexible Time Off, paid holidays, and parental leave
- Wellness stipends, mental health support, and one-on-one nutrition coaching
- Learning and development resources through 8am.edu plus professional development funds
- Volunteer time off, charitable matching, and team engagement events
Content design roles at this level are a sweet spot, enough ownership to make real impact, still close to the craft. If you’ve got the portfolio to back it up, don’t hesitate.
Make the product feel smarter without making it feel louder.
Happy Hunting,
~Two Chicks…