ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases.
We educate them about their options, learn about their specific needs, and connect hundreds of thousands of them directly to brands. These brands use our SaaS tools to manage their reviews and communicate directly with consumers to serve them better. Our business thrives when the consumers who trust us get matched with the right brands for them.
We’re fast-paced and our core values are the bedrock of who we are and who we want to be.
Our employees believe in raising the bar through data-driven innovation, intellectual curiosity, and grit. We have a team-first mentality, and manifest wins by putting the team first. Collaboration and teamwork are in our hearts; we believe winning together is the most fun. But, above all else, we care. We have servant hearts for our consumers, customers, and colleagues. If you want to be part of a globally diverse team focussing on helping people, in an environment where we raise the bar, win as a team, and care above all else—then ConsumerAffairs may be just the place for you!
ABOUT THE JOB:
Retirement Living, a ConsumerAffairs brand, is looking for a tech-savvy digital content coordinator to help our content team engage with target audiences, build our brand, and create trusted content. While this is a support-heavy role, the ideal candidate is a strong writer first and foremost, with the technical/operational prowess to support our content development initiatives.
In this role, you’ll produce, build, and update content across RetirementLiving.com, ensuring all content is formatted correctly. This includes reviewing and adding internal/external links, adding images/charts/visuals, creating HTML tables, and reviewing URLs after publications.
Requirements
Minimum Qualifications & Credentials
- A degree in English, Communications, Journalism, or a related degree preferred, or equivalent experience.
Hard/Technical Skills
- Strong writing abilities and an even stronger grasp of the English language, including excellent grammar, spelling, and punctuation skills. AP style writing experience is a plus.
- Experience working with content management systems, preferably WordPress.
- HTML experience strongly preferred; CSS, JavaScript, PHP.
- Masterful organizational and prioritization skills.
- Working knowledge of SEO best practices and tools
- Experience with Google Docs and other editing tools preferred.
Soft Skills
- Organized and detail-oriented: You work quickly while maintaining accuracy and can spot errors or discrepancies in content.
- Efficient and productive: You get a lot of things done, prioritize the right things first, and are comfortable working at scale.
- Possess a high sense of ownership: You are comfortable working independently and take pride in your work.
- A team player with a positive attitude: You work collaboratively with a positive approach to opportunities and challenges, ensuring that the team maintains efficiency in all things.
- Obsessed with ensuring an exceptional customer experience- for both internal and external customers.
- Stands up for decisions, takes responsibility for results, and shares both good and bad outcomes transparently.
- Demonstrates a relentless focus on results with a commitment to deliver;
- Takes decisive action, and confidently changes course if unsuccessful.
- Displays a growth mindset to continually improve; encourages everyone around them to be tenacious and never settle.
- Constantly seeks feedback to improve; Focuses on solving issues through teamwork, and collaboration
- Acts with urgency; delivers top results in hours and days instead of weeks and months.
- Relentless in their pursuit of success and possessing the willpower to embrace challenges as opportunities.
CORE VALUES
Raise The Bar
- We raise the bar through innovation, intellectual curiosity, and grit. We are not satisfied with yesterday and our hearts thirst to be better tomorrow.
Win As A Team
- We manifest wins by putting the team first. We have collaboration and teamwork in our hearts and believe winning together is the most fun.
Care Above All Else
- We care above all else. We have servant hearts for our consumers, customers, and colleagues.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Work From Home
- Free Food & Snacks
- Stock Option Plan