About the Team
We have a high-performing ALL-STAR culture and team and are headquartered in Lehi, UT. We offer a competitive compensation package including salary, bonus, equity program, health benefits, mandatory PTO, and lots of flexibility.
The “Big Why” driving the company’s mission is to help strengthen families so Chatbooks co-founders Nate and Vanessa Quigley have deliberately created a company culture that’s supportive of employees’ whole lives. Their goal is that everyone on the team can put this mission into practice in their own lives, whether that’s flexibility to go to a child’s dance recital, hit up the gym during lunch, or go off-grid for a week to recharge.
Chatbooks strives to be an employer-of-choice for women and parents by offering flexible working options and strongly supporting women in leadership roles. Women currently make up 60% of the company’s leadership positions.
At Chatbooks, we have put incredible focus into building a team of high-performing “All-Stars.” All-Stars have 5 characteristics: Grown-Up (you manage yourself and your time & handle disagreements without drama), Ship (you get things out the door efficiently, and manage shifting priorities), Amazing (your work is simply AMAZING!), Optimistic (you share solutions instead of problems), and Kind (you’re consistently kind to teammates and partners). If this sounds like you, we’d love to talk!
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
Job Summary
Chatbooks Community Moderator is in charge of daily interaction with our digital community members across multiple social and community platforms. You will be responsible for cultivating a welcoming, supportive environment where Chatbookers can connect with one another while promoting Chatbooks content and building brand affinity.
What You’ll Be Doing…
- Engage with the Chatbooks community 1:1 across various platforms
- Act as the voice of the brand across online and social media communities
- Work closely with the Content and Community team to promote initiatives and build brand awareness
- Help create and execute strategies for growing online communities
Qualifications:
- At least 1 year of experience moderating large social media communities
- An obsession with new and emerging social platforms
- Excellent written communication skills
- Proven understanding of the dynamics of online communities
- Knowledge of and a passion for parenting, trending news, culture and social media topics that influence consumer behavior
- Super adaptive
- Bonus for a fun, witty voice/writing style
Benefits & Perks:
- 100% Coverage of employee dental, and vision, group life and long-term disability insurance
- Paid Holidays
- 401k/Retirement Plan
- Flexible hours
We are committed to providing an inclusive work environment—where we welcome, celebrate, and honor varying backgrounds, beliefs, and perspectives—because it makes our business better. We fully embrace diversity, equality, and inclusion as guiding principles as we build our company and grow our team. We are passionate about creating an amazing workplace where you can be yourself and bring your best self to work. Our commitment includes equal employment opportunities regardless of race, color, religion, ancestry, national origin, sexual orientation, age, gender, gender identity, disability, parental or pregnancy status, marital status, or veteran status.