The Community Manager plays a key role in supporting day-to-day operations of Cobalt Core expert pentesters. The role is a resource for our community members across a broad range of activities, including but not limited to: policy/expectation questions, tactical troubleshooting, program compliance and oversight, payment operations, and performance management discussion support.
This role will report to the Director of Delivery Operations and foster engagement through regular communications and event organizing.
What You’ll Do
- Foster engagement and relationship building for the global Cobalt Core Community. Support customer and community events as needed in partnership with Cobalt’s marketing team.
- Partner with cross-functional teams to provide new offering launches through content hosting in the LMS system (WorkRamp) and enablement planning.
- Onboarding and account management, including resume review, assessment tracking, background checks, and more.
- Provide operational support for Pentester payments and budget tracking.
- Conduct data gathering and analysis as needed to support Community efforts.
- You Have
- Familiarity with the cybersecurity space and/or experience working with highly technical resources
- Attention to detail and ability to multitask
- Familiarity with vendor and budget management
- Ability to thrive in a distributed and fast-paced environment
- Interest in executing community initiatives (e.g. moderating an online forum, supporting an ambassador program, running an event series and sending an email newsletter)
- Ability to adapt to cultural differences and work effectively in a diverse and inclusive environment