Help reduce outstanding receivables while providing professional, compassionate communication with clients and customers.
About CrewBloom
CrewBloom partners with forward-thinking companies to match them with top-tier remote professionals. We help businesses scale while giving talented individuals flexible opportunities to grow in a global, distributed environment. Our culture is built on accountability, ownership, and collaboration.
Schedule
- Full-time, Remote
- Minimum of 40 claims handled per workday
Responsibilities
- Monitor billed accounts daily to identify outstanding receivables.
- Investigate historical billing data for debts and discrepancies.
- Take proactive steps to encourage timely payments.
- Resolve billing issues with accuracy and professionalism.
- Contact clients to discuss overdue balances and establish payment arrangements.
- Prepare and present regular reports on collection activities and progress.
- Consistently manage and complete a minimum of 40 claims per workday.
Requirements
- At least 1 year of medical billing experience.
- Familiarity with medical billing codes.
- Knowledge of the appeals process for commercial and workers’ compensation claims.
- Strong understanding of case management principles.
- Excellent email writing and phone communication skills.
- Compassionate, empathetic, patient, and calm demeanor.
- Strong organizational skills and attention to detail.
Technical & Work Environment Requirements
- Internet: 15 Mbps+ (primary), 10 Mbps+ (backup).
- Device: Intel i5 (8th gen)/Ryzen 5+ or equivalent, 8GB RAM minimum.
- Backup device meeting Intel i3 equivalent or better.
- Webcam, noise-canceling USB headset, smartphone.
- Quiet, dedicated home office space.
Benefits
- Fully remote opportunity.
- Fun, inclusive, innovative culture that values your contributions.
- Daily chances to learn, innovate, and excel.
- Clear growth pathways for your career.
- Work-life balance with no commute.
- Fast-paced, rewarding environment with stimulating challenges.
Happy Hunting,
~Two Chicks…