Step into a high-impact leadership role where your expertise in denials management, payer strategy, and A/R reduction drives the financial health of a fast-scaling healthcare company. This position is built for someone who thrives on solving complex billing challenges while developing strong, accountable teams.
About Virta Health
Virta Health is transforming diabetes and weight-loss care through technology, personalized nutrition, and fully virtual treatment. With over $350M raised and partnerships across major health plans, employers, and government organizations, Virta is scaling rapidly to reverse metabolic disease for one billion people.
The Collections Lead Specialist plays a crucial role in strengthening Virta’s revenue cycle, improving payment performance across all payer lines, and coaching a team responsible for timely, accurate reimbursement.
Schedule
- Full-time
- Fully remote (US)
- Cross-functional collaboration with RCM, Product, Credentialing, Eligibility, Finance, and Engineering
What You’ll Do
Revenue Cycle Leadership
- Lead and develop a team of Collections Specialists and contractors, including daily prioritization and performance oversight
- Establish expectations for follow-up timing, documentation accuracy, and claim resolution
- Conduct performance reviews, team meetings, and coaching sessions
- Remove operational blockers and maintain momentum across payer portfolios
- Support hiring, onboarding, and workforce planning
Denials & A/R Follow-Up
- Oversee all denials management and A/R follow-up operations
- Facilitate payer meetings, escalations, and resolution strategies
- Approve corrected and resubmitted claims for accuracy and compliance
- Monitor denial trends, aging over 90 days, and turnaround times
- Collaborate with Credentialing, Eligibility, Front End RCM, and Product teams to resolve systemic payer issues
Productivity & Reporting
- Own Denials & A/R Productivity Scorecards for all specialists and contractors
- Track KPIs such as denial resolution rate and aging reduction
- Prepare weekly and monthly reporting on payer performance and A/R trends
- Improve dashboards, reporting templates, and documentation accuracy
- Partner with Finance and Accounting to reconcile A/R data and verify postings
Process Improvement & Collaboration
- Lead improvement projects focused on automation, efficiency, and denials prevention
- Develop and maintain SOPs and best-practice documentation
- Represent Collections in RCM and cross-department initiatives
- Surface actionable insights and recommendations to leadership
Mentorship & Knowledge Leadership
- Serve as the subject matter expert in denials management and payer relations
- Lead training sessions and support cross-functional knowledge sharing
- Promote a culture of transparency, accountability, and continuous improvement
What You Need
- 5–7+ years of healthcare revenue cycle, denials, or collections experience
- 2+ years leading teams (FTEs and contractors) in an RCM environment
- Expertise in CPT, HCPCS, ICD-10, and payer adjudication rules
- Proven success improving A/R aging and denial resolution metrics
- Proficiency with Athena, Zuora, Salesforce, JIRA, or similar systems
- Excellent communication, analytical, and leadership skills
- Ability to lead projects, influence stakeholders, and drive measurable outcomes
- Strong organizational skills and ability to balance speed with accuracy in a remote setting
Benefits
- Salary range: $75,700–87,000
- Equity eligible
- Comprehensive health benefits
- Mission-driven team with values grounded in ownership, transparency, and positive impact
- Opportunities to lead major revenue cycle initiatives in a rapidly growing organization
Help shape the financial backbone of a company redefining metabolic health.
Happy Hunting,
~Two Chicks…