Collections and Payments Specialist – Remote

If you’re built for follow-up, dispute work, and getting money unstuck, this role is your lane. You’ll work past-due claims from the payer and patient side, manage disputes and appeals, and reconcile payments so cash actually lands where it should.

About Nira Medical
Nira Medical supports infusion and revenue cycle operations with a focus on payer compliance, strong A/R performance, and keeping patient care financially sustainable. This role sits in the “close the loop” part of revenue cycle where persistence and accuracy make the difference.

Schedule
Remote, full-time
Department: Infusion & Revenue Cycle Management
Reports to: Director, Revenue Cycle Management

What You’ll Do

⦁ Perform collections activities on past-due health insurance claims, working with third-party payers and patients
⦁ Drive daily progress toward monthly, quarterly, and annual cash collection and A/R goals
⦁ Research disputed or past-due claims, validate issue root causes, and take the right next steps to secure payment
⦁ Support dispute resolution, appeals management, and payment reconciliation as part of the collections workflow
⦁ Complete quality assurance tasks to ensure collections activity follows organizational policies and payer guidelines
⦁ Identify recurring issues or compliance risk patterns and escalate appropriately
⦁ Negotiate payment plans, partial payments, or extensions when appropriate, with reporting for management review
⦁ Use multiple systems to track actions, document outcomes, and maintain clean audit trails
⦁ Handle other revenue cycle tasks as assigned

What You Need

⦁ High school diploma or GED
⦁ Strong communication, interpersonal, and organizational skills
⦁ Ability to prioritize, problem-solve, and multitask in a fast-paced A/R environment
⦁ Comfort navigating multiple software systems and learning tools quickly
⦁ Physician office billing/collections experience is a plus
⦁ Infusion drug experience is highly preferred
⦁ Familiarity with physician-administered drugs, imaging, or other ancillaries is a strong advantage

Benefits

⦁ Remote, full-time position
⦁ High-impact work tied directly to collections and A/R performance
⦁ Specialized growth in payer dispute work, appeals, and payment reconciliation within infusion services

Quick reality check: collections roles can be grindy, and they’ll measure you on outcomes. If you like the chase and you’re good at staying organized under pressure, you can win here.

Bring your follow-up discipline, your dispute brain, and your “we’re not writing this off” energy.

Happy Hunting,
~Two Chicks…

APPLY HERE