Collections and Payments Specialist – Remote

If you’re good at moving stubborn claims from “past due” to “paid,” this role is for you. You’ll work collections, disputes, and payment reconciliation for health insurance claims, helping protect cash flow while supporting a patient care platform tied to physician and infusion services.

About Nira Medical
Nira Medical supports medical and infusion services through a specialized revenue cycle team. This position sits within Infusion & Revenue Cycle Management and focuses on collections activity, dispute resolution, and payment follow-through to keep accounts receivable healthy.

Schedule

  • Full-time
  • Remote
  • Department: Infusion & Revenue Cycle Management
  • Reports to: Director, Revenue Cycle Management

What You’ll Do

⦁ Perform collections activities using established guidelines to interact with third-party payers and patients to collect past-due health insurance claims
⦁ Drive daily work that supports monthly, quarterly, and annual cash collection and A/R goals
⦁ Complete quality assurance tasks to ensure collections activity is accurate, timely, and compliant with internal policies and payer guidelines
⦁ Identify and research disputed or past-due claims to confirm validity and accelerate next steps toward payment
⦁ Spot patterns or risks of noncompliance and escalate appropriately for review
⦁ Negotiate payment plans, partial payments, and credit extensions when appropriate, and escalate with reporting for management review
⦁ Handle additional duties as needed to support revenue cycle operations

What You Need

⦁ High school diploma or GED
⦁ Strong interpersonal, communication, and organizational skills
⦁ Ability to prioritize, problem-solve, and multitask in a fast-paced environment
⦁ Physician office collections/billing experience preferred
⦁ Infusion drug experience highly preferred
⦁ Comfort learning and working across multiple systems
⦁ Familiarity with physician-administered drugs, imaging, and ancillary services is a plus

Benefits

⦁ Full-time, remote stability in a specialized revenue cycle department
⦁ Opportunity to deepen expertise in payer collections, disputes, and payment resolution
⦁ Work that directly supports patient access to care by keeping claims moving and balances resolved

If you’ve got the follow-up muscle and the payer-navigation instincts to get claims paid the right way, apply now.

This is for people who don’t let “past due” become permanent.

Happy Hunting,
~Two Chicks…

APPLY HERE