Looking to put your problem-solving skills to work while helping customers manage their accounts? InteLogix is hiring Collection Support specialists to handle inbound calls, process payments, and ensure account accuracy in a fully remote role.
About InteLogix
InteLogix is a trusted leader in integrated solutions, combining technology and customer care to deliver exceptional service. We are committed to empowering individuals and organizations through teamwork, integrity, and innovation while making a positive impact on our clients and their customers.
Schedule
- Full-time, fully remote (Tennessee-based)
- Monday – Friday, 8:00 AM – 8:00 PM EST
- Must be 18+ and available during standard work hours
What You’ll Do
- Comply with FDCPA, state, and city collection laws and internal compliance standards
- Handle inbound calls and assist with payments on customer accounts
- Send invoices, set up autopay, and help prevent service suspensions
- Correct account deficiencies or oversights as outlined by management
- Document account activity and maintain accurate records
- Support managers on special projects and quality initiatives
- Maintain strong public relations and positive customer interactions
- Meet performance goals while adapting to a changing environment
What You Need
- High school diploma or equivalent required; BA preferred
- Call center or collections experience preferred
- Strong computer and technology skills to navigate multiple systems
- Reliable high-speed internet (10 Mbps download / 5 Mbps upload minimum)
- Dedicated workspace free from distractions
- Excellent written and verbal communication skills
- Strong math skills and problem-solving abilities
- Dependable attendance and ability to stay engaged throughout shift
Compensation
- $16.00 per hour
Benefits
- Paid training
- Medical, dental, and vision insurance
- Paid time off
- Employee discounts
- Early access to earned wages via PayActiv (up to 50%, capped at $500 per pay period)
- Full-time, non-seasonal role with career growth opportunities
Take the next step in your career with InteLogix and make an impact every day.
Happy Hunting,
~Two Chicks…