Support patients and providers while simplifying complex care from the comfort of your home.
About Soleo Health
Soleo Health is a national leader in specialty pharmacy and infusion services, providing high-quality care in the home or alternate sites. Our mission is to simplify complex care and improve patients’ lives every day. We foster a culture built on passion, creativity, ownership, and doing the right thing—while having fun along the way.
Schedule
- Full-time, remote role (Pacific Time Zone preferred)
- Monday–Friday, 8:30 AM – 5:00 PM
- No weekends or holidays
Responsibilities
- Manage collections for medical accounts receivable across multiple site locations
- Research and resolve balances, correspondence, and outstanding claims
- Identify billing errors, short payments, and cash application issues, escalating when needed
- Conduct routine collection calls and submit secondary claims
- Write detailed appeals with supporting documentation, tracking deadlines carefully
- Research refund requests from payers and status appropriately
- Document all notes in the company system with accuracy and clarity
- Provide exceptional customer service to internal and external stakeholders
- Collaborate with management to identify trends, risks, and payor project opportunities
- Answer patient calls regarding balance questions and use portals/electronic tools
Requirements
- Previous home infusion and specialty pharmacy experience required
- 1–3+ years of strong collections experience
- High school diploma or equivalent (Associate degree in Finance, Accounting, or related field preferred)
- Knowledge of HCPC coding and medical terminology
- CPR+ systems experience preferred
- Strong math, communication, and organizational skills
- Proficiency in Word, Excel, Outlook
- Ability to prioritize, problem-solve, and manage multiple tasks effectively
Benefits
- Competitive pay: $19–$23/hour
- Affordable medical, dental, and vision insurance
- Company-paid disability and basic life insurance
- 401(k) with employer match
- Flexible schedules
- Paid Time Off and 10 paid holidays
- HSA and FSA options, including dependent care
- Annual merit-based increases
- Referral bonus program
- Education assistance program
Join Soleo Health and experience the difference of a supportive, mission-driven team that values patient impact and employee growth.
Happy Hunting,
~Two Chicks…