Employer: Philips
Job Description
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
In this role, you are responsible for
- Perform the function of Reimbursement Collections Representative with limited direct supervision
- Escalate payor issue trends for leadership consideration along with possible solutions
- Determine patient eligibility along with basic benefit verification (qualifying diagnoses, prior testing and authorization requirements)
- Use Microsoft Access to pull reports in order to identify payer trends and/or issues
- Able to assist with resolve efforts for payers other than those assigned
- Support training of existing representatives and specialists with tasks related to the collections function
- Consistently follow internal processes as well as meet or exceed monthly quality and productivity standards
- Adhere to Reimbursement Standards and Expectations
You are a part of
- The accounts receivable operations for the BioTel Heart division and being responsible for resolving open balances with payers, providing possible solutions to payer issues and training support .
To succeed in this role, you’ll need a customer-first attitude and the following
- High school diploma or GED equivalent required. Bachelor’s degree (preferred).
- At least six months of Reimbursement Services Collections Representative experience.
- Revenue cycle management experience with insurance companies
- Determine patient eligibility along with basic benefit verification (qualifying diagnoses, prior testing and authorization requirements)
- Use Microsoft Access to pull reports in order to identify payer trends and/or issues
- Strong verbal communication with internal/external partners.