Be the person who makes AthenaOne actually work for clinicians, not against them. If you love optimizing workflows, building smart documentation tools, and teaching people without making them feel dumb, Midi is handing you a high-impact role at the center of the org.
About Midi Health
Midi Health is a fast-growing digital healthcare practice built around kind, human-centered care. They’re scaling modern clinical operations in a fully remote environment, with a strong focus on better systems, better workflows, and better patient and clinician experiences.
Schedule
- Full-time, remote
- Salary range: $80,000–$100,000 (depending on experience and location)
- Must be authorized to work in the U.S. now and in the future (no sponsorship)
- Application window closes: Friday, October 10 at 5:00 PM EDT
What You’ll Do
⦁ Manage user lifecycle processes across systems: account creation, permissions, provisioning, and deactivation
⦁ Identify EHR workflow pain points and lead optimization projects with clinical and IT partners
⦁ Customize AthenaOne documentation tools to streamline care delivery, including macros, encounter plans, order sets, and documentation accelerators
⦁ Use EHR analytics to spot training needs and guide optimization priorities
⦁ Design and deliver training for new users, upgrades, and workflow changes in partnership with Learning & Development
⦁ Create training materials: job aids, quick-reference guides, and e-learning content
⦁ Provide hands-on user support for clinicians navigating documentation and EHR workflows
⦁ Support go-lives, system upgrades, testing, validation, and small-scale project rollouts
⦁ Serve as the bridge between users and Midi’s product, engineering, and Athena support teams
⦁ Manage EHR-related Slack channels, respond quickly, and keep communication organized and useful
⦁ Track issues in a ticketing system, prioritize, route complex requests, and ensure timely resolution
⦁ Share updates, tips, known issues, and resources to keep the team aligned
What You Need
⦁ Strong AthenaOne expertise, including reporting and optimization tools
⦁ Proven experience training clinicians across roles and skill levels, including NPs and physicians
⦁ Ability to explain complex concepts simply, with patience and clarity
⦁ Strong workflow instincts, you can spot inefficiencies and fix them using the tools available
⦁ Comfort working cross-functionally with clinical, product, and operations teams
⦁ Service mindset and strong follow-through, especially in a fast-moving environment
⦁ Bachelor’s degree in healthcare or related field preferred
⦁ Startup experience and remote training experience are both valued
Benefits
⦁ Competitive salary range ($80K–$100K)
⦁ Fully remote environment
⦁ High-visibility work with immediate impact across teams
This role is for the person everyone pings when things get messy, and you actually like that.
If AthenaOne is your playground and training is your superpower, don’t sit on it.
Happy Hunting,
~Two Chicks…