This one’s a “clinical ops + quality + process improvement” role. Not licensed, but still very healthcare-adjacent. Think: keeping the machine running clean, compliant, and measurable.
About CVS Health
CVS Health is a Fortune 5 health solutions company serving millions through retail, digital, and health services, focused on making care more connected and affordable.
Schedule
- Full-time, 40 hours/week
- Remote (Work at Home), Illinois
What You’ll Do
- Act as a liaison between members, staff, vendors, and internal teams to keep clinical support work moving
- Support clinical operations through process improvement, compliance, and quality assurance
- Analyze and report data tied to growth goals and operational performance
- Coordinate a clinical support review process, capturing consistent data and producing detailed reports
- Help deliver basic performance insights to senior managers (clear, consistent reporting)
- Maintain and improve workflows, standards, and protocols to keep operations efficient and compliant
What You Need
- 2–3 years related experience in the healthcare field
- Strong interpersonal + communication skills (you’ll be the glue between groups)
- High school diploma
Preferred
- HEDIS knowledge/experience and data collection work
- Bachelor’s degree in a health-related field
Pay
- Typical range: $43,888 – $93,574/year (role is bonus-eligible)
Benefits
- Medical plan options
- 401(k) with matching
- Employee stock purchase plan
- Wellness programs, counseling, financial coaching
- PTO, flexible schedules, family leave, tuition assistance, dependent care resources (eligibility varies)
Deadline: application window expected to close 12/19/2025.
Straight talk: this is a solid move if you’ve done healthcare admin, coordination, QA, reporting, or anything touching HEDIS. If your background is more “pure customer service” with no healthcare exposure, you’d need to frame your experience hard around process, documentation accuracy, compliance, and data tracking.
Happy Hunting,
~Two Chicks…