Step into a leadership-forward nursing role that blends patient support, clinical coaching, and workflow optimization. Join a fast-growing virtual women’s health platform and help transform midlife care for millions.
About Midi Health
Midi Health is the leading virtual clinic focused on women’s midlife health. We provide evidence-based telehealth support for women navigating perimenopause, menopause, and hormonal changes, backed by top clinical experts and modern care technology. Our mission: help women feel like themselves again.
Schedule
• Full-time, remote (U.S. only)
• Standard business hours, virtual environment
• Support national clinical operations
What You’ll Do
Clinical Support & Patient Care
• Manage RN inbox and clinical inquiries
• Handle escalations and provide real-time guidance
• Reallocate RN workload to balance patient volume
Onboarding & Training
• Lead RN onboarding and competency checks
• Support MA onboarding and 90-day reviews
• Maintain training resources, SOPs, and checklists
Workflow Coordination & Leadership
• Oversee staffing flow and task queues
• Partner with MAs and clinicians to maintain SLAs
• Approve time and complete admin duties
Quality & Continuous Improvement
• Audit documentation and ensure protocol accuracy
• Identify workflow gaps and suggest improvements
• Track performance metrics and support dashboards
What You Need
• Active, unrestricted RN license (compact required; CA highly preferred)
• 3+ years RN experience (telehealth or ambulatory ideal)
• Experience training or mentoring clinical staff
• Strong digital platform fluency (Athena, Slack, Google Workspace)
• Ability to lead calmly in fast-paced, evolving workflows
• Excellent communication, judgment, and documentation skills
Bonus Skills
• Telehealth operations experience
• QA/audit or SOP development background
• Experience with Zendesk, CoverMyMeds, or similar tools
Benefits
• Fully remote role
• Mission-driven, fast-growing health tech company
• Work alongside nurse leaders shaping the future of midlife care
• Meaningful impact for women’s health nationwide
Help lead the new era of women’s midlife healthcare — and support clinicians delivering best-in-class virtual care.
Happy Hunting,
~Two Chicks…