Join a fast-growing behavioral health team helping clients access life-saving treatment. In this role, you’ll be the first clinical contact for new clients, conducting assessments, establishing treatment needs, and ensuring a seamless start to care.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral healthcare designed for people with complex needs. By connecting clients with clinicians, care teams, and supportive communities, we’re transforming access to treatment and driving better outcomes nationwide. Our mission is rooted in connection, compassion, and innovation.
Schedule
- Full-time, remote (U.S.-based)
- Shifts available:
- Monday–Friday, 12pm–8pm
- Sunday–Thursday, 12pm–8pm
- Role not available in AK, CA, CO, CT, ME, MA, MN, NJ, NY, OR, WA, or Washington DC
What You’ll Do
- Meet with new clients upon admission, building rapport and trust
- Conduct biopsychosocial assessments virtually for a diverse range of ages and mental health needs
- Determine appropriateness for intensive outpatient (IOP) care and provide provisional DSM-V diagnoses
- Document assessments and client information in electronic medical records
- Assign treatment team members and group schedules, and communicate updates to staff
- Collaborate with Admissions, Verification of Benefits, Utilization Review, and Clinical teams
- Work closely with referral sources including hospitals, psychiatrists, and therapists
What You Need
- Master’s degree in mental health, social work, or related field (required)
- Experience working with clients across multiple age groups
- Experience in behavioral health assessments and admissions preferred
- Strong interpersonal and communication skills
- Ability to thrive in a fast-paced, detail-driven environment
- Reliable technology resources for confidential telehealth work
- Work authorization in the U.S. and native/bilingual English proficiency
Benefits
- Comprehensive benefits package for full-time employees
- Competitive base salary ($50,000–$60,000 annually)
- Additional incentive compensation and discretionary bonuses may apply
- Opportunities to grow within a mission-driven organization
Be the first point of hope for clients beginning their journey to healing.
Help shape lives from the very first step.
Happy Hunting,
~Two Chicks…