Help clients take their first steps toward healing by guiding them through admissions, completing assessments, and connecting them to the right care. This is a client-facing role where strong communication and clinical expertise directly shape outcomes.
About Charlie Health
Charlie Health provides personalized, virtual behavioral healthcare for people navigating complex challenges such as substance use, eating disorders, and mental health conditions. Their mission is built on connection—between clients, clinicians, care teams, and communities—removing barriers to care and delivering better outcomes from home.
Schedule
- Full-time, remote role within the United States
- Shift options:
- Mon–Fri, 12–8 pm
- Sun–Thu, 12–8 pm
- Must have access to reliable technology and a confidential workspace
- Not available to candidates in AK, CA, CO, CT, ME, MA, MN, NJ, NY, OR, WA, or Washington, DC
What You’ll Do
- Meet with clients upon admission, build rapport, and complete biopsychosocial assessments
- Determine appropriateness for intensive outpatient program (IOP) care using DSM-V criteria
- Present program information to clients and families in a supportive, thorough way
- Document all client information in accordance with regulatory and compliance standards
- Assign treatment teams, group schedules, and communicate updates to staff
- Collaborate across Admissions, Utilization Review, Verification of Benefits, and Clinical teams
- Interface with referral sources such as hospitals, treatment centers, and providers
What You Need
- Master’s degree in mental health, social work, or related field required
- Experience working with clients of all ages (children through adults)
- Prior experience completing behavioral health assessments or admissions strongly preferred
- Strong interpersonal and communication skills to build trust quickly
- Ability to thrive in a fast-paced environment while maintaining high attention to detail
- Work authorized in the United States; native or bilingual English proficiency
Benefits
- Base pay range: $50,000–$60,000 annually (commensurate with experience and location)
- Comprehensive health, dental, and vision benefits for full-time, exempt employees
- Incentive compensation, bonuses, and additional benefit packages available
- Opportunity to make a direct impact on client access and care
Be the first point of connection that helps clients begin their treatment journey with confidence.
Turn your clinical training into life-saving access.
Happy Hunting,
~Two Chicks…