Help expand access to life-saving mental health care from anywhere in the country. This role is perfect for someone who thrives in a fast-moving environment and wants to lead a team making a real impact every day.
About Charlie Health
Charlie Health provides virtual, personalized behavioral healthcare for people with complex needs. Their mission is to remove barriers to care through connection, evidence-based treatment, and a deep commitment to improving outcomes. As a rapidly growing organization, they’re reshaping how mental health treatment is delivered nationwide.
Schedule
- Fully remote for eligible states
- Evening availability required until 9pm MST
- Weekend availability as needed
- Hybrid schedule required for employees living within 45 minutes of a Charlie Health office
- Not available to residents of CA, NY, or CO
What You’ll Do
- Lead and support a team of Clinical Administrators to ensure high performance
- Track and report key metrics including scheduled vs. billed hours and audit scores
- Improve workflows to increase efficiency and operational accuracy
- Conduct quality audits and uphold IOP standards
- Partner with admissions, care experience, compliance, and other teams to solve issues and improve client experience
What You Need
- Bachelor’s degree
- 2+ years supporting clients across diverse age groups; mental health experience preferred
- Experience in program development, community outreach, or alumni services
- Ability to work flexible hours, including evenings and weekends
- Authorized to work in the U.S.; native or bilingual English proficiency
- Strong confidence using cloud-based tools: Google Suite, Slack, Zoom, Dropbox, Salesforce, EMRs, and survey software
Benefits
- Full-time employees receive a comprehensive benefits package
- Annual base compensation range: $53,000–$75,000
- Additional compensation may include stock options and other company-sponsored perks
Take the next step in your mental-health career and help shape a team that keeps care running smoothly.
A meaningful impact starts with one application.
Happy Hunting,
~Two Chicks…