Job Description
Pay: $16.50/hr
Location: Remote or In-Office
Schedule: Schedules from 7 AM – 6 PM CST
Overview
As a Customer Support Specialist you will be tasked with supporting our Client Representatives and working with our internal teams to ensure a quality customer experience. You will research and resolve exceptions related to client data integrity. You will also be tasked with certain client and vendor interactions and requests, opening new client accounts, processing account number changes, and closing accounts within the Conservice systems.
Responsibilities
As a Customer Support Specialist, you will:
Research and resolve exceptions related to client data integrity
Open new client accounts
Closing client accounts
Processing account number changes
Collaborate with internal team members to resolve client related tasks
Preferred skills
Strong Computer Skills
Excellent email etiquette and an ability to deal effectively with co-workers.
Ability to apply critical thinking
Excellent research and problem solving skills with a strong attention to detail.
Time management and organization
Self-Starter
Able to build and maintain professional relationships
Passionate in providing superior client satisfaction
