Client Support Manager – Remote

Looking for a fully remote role where healthcare meets relationship management? Soleo Health is hiring a Client Support Manager to support payer programs and simplify complex care—no weekends or holidays required.

About Soleo Health
Soleo Health is a national leader in complex specialty pharmacy and infusion services delivered at home or alternate sites of care. We are passionate about improving lives through compassionate care, creative problem-solving, and smart partnerships. Join a company that puts people first and encourages innovation every step of the way.

Schedule

  • Full-time
  • Monday–Friday, 8:30 AM–5:00 PM
  • Fully Remote (U.S.-based)

What You’ll Do

  • Manage daily communications with assigned health plans and payers
  • Coordinate between payer partners and internal Soleo teams to resolve contract and referral issues
  • Track program requirements, update logs, and ensure compliance with client agreements
  • Prepare and submit reports to clients, assist with billing inquiries, and support contract implementation
  • Maintain detailed documentation and attend required training sessions

What You Need

  • Experience in home infusion or specialty pharmacy (required)
  • 2–4 years in healthcare, managed care, or client support roles
  • Bachelor’s degree in Healthcare or Business Administration preferred
  • Strong grasp of payer contracts, credentialing, and reimbursement processes
  • Proficiency with Microsoft Office and healthcare software tools

Benefits

  • $60,000–$75,000 per year
  • 401(k) with match and annual merit-based increases
  • Paid parental leave and generous PTO
  • Company-paid disability and life insurance
  • Education assistance, referral bonuses, and great company culture
  • Affordable health, dental, and vision plans

This is your chance to lead client relationships in a mission-driven healthcare company—apply today!

Be part of a team that’s passionate, purposeful, and fun.

Happy Hunting,
~Two Chicks…

APPLY HERE