The Client Strategy Consultant is a client-facing leadership position whose primary role is to support, nurture, and build RRD’s partnership with our clients exploring new opportunities to deliver value by leveraging RRD’s IT, Automation, and AI capabilities. This position will also guide RRD’s positioning in the market as a strategic BI transformation partner with the ability to effectively support organizations in their BI journey.
Responsibilities
- Leadership, oversight, and management of current engagement with clients, ensuring current engagement strength is retained and improved.
- Explore new opportunities with our clients to deliver value by leveraging IT, Automation, and AI capabilities.
- Execute/engage on specific client initiatives/projects when the need arises within the traditional BI space as well as expand into other business segments not currently supported
- Collaborate with internal teams, providing thought leadership and guidance to enhance the quality of contribution to our clients.
- Understand key technology needs of our clients and work with other leaders to ensure internal training/development/recruitment is in place to enhance team capability and capacity.
- Work closely with RRD’s project Teams to provide both individual and Team level feedback to ensure superior service delivery.
