LetsGetChecked is a leading at-home health testing company, with a platform that allows consumers to discover and access personalized health information conveniently, confidentially and accurately. We empower people to take an active role in their health to live longer, happier lives. LetsGetChecked was founded in 2015 and has corporate offices located in New York City and Dublin.
Client Operations Technical Coordinator
In this role, you will work closely with the Client Operations Engineer to support the configuration and management of client programs across multiple systems. Your primary responsibilities will include assisting with client file ingestion, performing audits and quality checks, and providing general support for client configuration activities.
Responsibilities:
- Assist with client file ingestion, ensuring accurate and timely transfer of client data. Perform audits and quality checks to verify the integrity and completeness of client configurations.
- Collaborate with the Client Operations Engineer to address any issues or gaps in client program setup.
- Provide general support for client configuration activities, including data entry, documentation, and coordination with internal teams.
- Maintain up-to-date records and documentation related to client configurations and program changes.
- Monitor and track client configuration requests, ensuring timely and accurate completion.
- Assist in troubleshooting and resolving client configuration-related issues, escalating as necessary.
What we’re looking for…
- Bachelor’s degree in a relevant field or equivalent experience.
- Strong attention to detail and ability to work with complex data sets.
- Excellent organizational and time management skills. Proficient in using various software applications and tools used at LetsGetChecked
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Prior experience in client operations, configuration management, or a similar role is preferred.
- Knowledge of healthcare industry regulations and compliance standards is a plus.
The base salary range for this role is $70,000 – $80,000
Benefits:
Alongside base salary we offer a range of benefits including:
- Health insurance and an Employee Assistance Programme
- 401k
- Annual Compensation Reviews
- 15 days paid time off and 3 paid volunteer days per year
- Free monthly LetsGetChecked tests as we are not only focused on the well being of our patients but also the well being of our teams
- A referral bonus programme to reward you for helping us hire the best talent
- Internal Opportunities and Careers Clinics to help you progress your career within the company.
- Maternity, Paternity, Parental and Wedding leave.
Why LetsGetChecked?
Together we have a common goal to help people live longer, happier lives.
We want our employees to be healthy, travel often, and have the financial resources and support they need to live a fulfilling life, both inside and outside of work. We encourage our employees to build their careers at LetsGetChecked. We run regular career training clinics, interview assistance, and encourage employees to apply for internal opportunities. We support Learning & Development through our partner Udemy.