Be the key connection between healthcare providers and technology that accelerates patient access to therapy. CareMetx is hiring Client Onboarding Specialists to guide new clients through implementation of its prior authorization solution, ensuring adoption, efficiency, and better outcomes for patients.
About CareMetx
CareMetx delivers industry-leading patient access solutions that help patients start and stay on specialty therapy treatments. We provide scalable digital hub services, seamless enrollment and prior authorization workflows, and best-in-class patient support. By connecting patients, providers, and brands, we drive faster access to therapy and improved outcomes.
Schedule
- Full-time remote role
- Must be flexible with schedule and hours
- Some travel may be required
What You’ll Do
- Manage onboarding for new clients transitioning to CareMetx’s prior authorization platform
- Conduct needs assessments and tailor the onboarding process
- Train medical practice staff on the software and resolve technical issues
- Guide clients through system setup, integration, and configuration
- Collaborate with product and support teams to resolve concerns quickly
- Build and maintain client relationships as the primary onboarding contact
- Document configurations, training materials, and onboarding progress
- Report on client satisfaction and adoption to leadership
What You Need
- Bachelor’s degree in Healthcare Administration, IT, Business, or related field (preferred)
- 3+ years in client onboarding, implementation, or customer success (healthcare or software preferred)
- Experience with prior authorization processes and medical practice administration highly desirable
- Strong organizational, project management, and communication skills
- Technical proficiency with software, Microsoft Office Suite, and CRM tools
- Ability to explain complex concepts clearly and concisely
Benefits
- Competitive salary
- Comprehensive benefits package, including health, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- Opportunities for professional growth in a mission-driven healthcare organization
Help healthcare practices streamline access to treatments and improve patient outcomes.
Your opportunity to empower clients and drive impact starts here.
Happy Hunting,
~Two Chicks…