Help keep patient data secure and work at the crossroads of healthcare, IT, and client services. As a Client Access Administrator, you will be the go-to person making sure Jorie employees can access client systems safely, efficiently, and in line with strict security standards.
About Jorie AI
Jorie AI helps healthcare organizations streamline operations with automation, smart workflows, and secure technology. The company focuses on reducing administrative friction so providers can focus more on patient care. Jorie AI stands out for blending healthcare know-how with modern tech and a strong commitment to data protection and compliance.
Schedule
Full-time, remote position based out of Oak Brook, Illinois.
Standard Monday through Friday schedule aligned with U.S. business hours.
Collaboration with IT, security, compliance, and client services teams in a virtual environment.
What You’ll Do
- Create, issue, manage, and revoke access credentials for client payer portals, EMRs, and other software platforms used by Jorie employees.
- Monitor and regulate how employees access client systems to ensure alignment with security policies and service agreements.
- Act as the primary point of contact for access-related issues and questions from both clients and Jorie employees.
- Provide training and guidance on using client portals and healthcare-related platforms so users can work confidently and correctly.
- Perform regular audits of access and activity across client payor portals, EMRs, and other applications to ensure compliance with data protection regulations and internal policies.
- Troubleshoot and resolve access-related issues, including technical problems affecting login or user permissions.
- Maintain clear, accurate records of access permissions, changes, and interactions for auditing and reporting.
- Partner with IT, security, healthcare compliance, and customer service teams to support a secure and seamless client experience.
What You Need
- At least 3 years of experience in healthcare access administration.
- Strong understanding of IT systems, cybersecurity basics, and healthcare IT environments.
- Knowledge of regulatory requirements related to client data, system access, and healthcare industry standards.
- Excellent problem-solving and analytical skills.
- High attention to detail with the ability to stay accurate while handling multiple tasks.
- Strong communication and interpersonal skills for working with both technical and non-technical users.
- Proven ability to handle sensitive and confidential information with integrity.
Benefits
- Full-time, remote role with a stable workload and clear responsibilities.
- Competitive compensation (TBD by employer, based on experience and qualifications).
- Opportunity to work closely with IT, security, and healthcare teams and grow your expertise in access management and compliance.
- A role that directly supports secure, high-quality service delivery for healthcare clients.
If you are detail-driven, comfortable in healthcare tech environments, and serious about secure access, this role is built for you.
Put your experience to work in a position where accuracy and accountability really count.
Happy Hunting,
~Two Chicks…