This role supports Curri’s Legal & Compliance team by managing transportation-related claims from first notice through resolution. You’ll investigate incidents, determine liability and coverage, communicate outcomes, and work to reduce losses through strong documentation and recovery efforts.
About Curri
Curri provides on-demand, last-mile logistics for construction and industrial supplies using a nationwide fleet of cars, trucks, and flatbeds. Founded in 2018 (YC S19), Curri is a fast-growing startup with 100+ employees across the U.S.
Schedule
- Full-time
- Remote (or Ventura, CA HQ option)
What You’ll Do
- Receive, review, and investigate incidents (cargo damage/loss, third-party property damage, vehicle damage, paint spills, driver injury)
- Collect statements, documentation, and evidence from customers, drivers, and third parties
- Evaluate coverage, determine liability, and recommend claim resolutions
- Communicate claim status and outcomes clearly with customers and internal stakeholders
- Control claim costs by verifying documentation, identifying recovery opportunities, and submitting claims to carriers when possible
- Maintain accurate, organized claim files for reporting and compliance
- Support Curri’s Loss Waiver Program enrollment and maintenance
- Assist with department projects and improvement initiatives, including trend spotting to reduce future losses
What You Need
- Strong organizational skills and ability to manage multiple claims and deadlines
- High attention to detail and sound judgment when reviewing facts and documentation
- Excellent customer service and ability to professionally de-escalate high-stress situations
- Comfort communicating frequently with customers during sensitive claim scenarios
- Ability to work cross-functionally and understand operational impact of claims
- Transportation/logistics and cargo handling knowledge (strongly preferred)
Benefits
- Not listed in the posting
If you’re the kind of person who can stay calm when everyone else is heated and still chase the facts like a bloodhound, this one fits.
Happy Hunting,
~Two Chicks…