Own transportation-related claims from first notice to resolution, while protecting customer experience and reducing financial loss. If you’re organized, calm under pressure, and strong at investigations and de-escalation, this is a solid remote risk-and-claims lane.
About Curri
Curri provides last-mile logistics for construction and industrial supplies using a nationwide fleet of cars, trucks, and flatbeds. Founded in 2018 (Y Combinator S19), Curri is scaling fast and building the operational systems that keep deliveries reliable and customers protected.
Schedule
- Full-time, remote (option to work from Curri HQ in Ventura, CA)
- Reports to: Manager, Operational Risk & Insurance (Legal & Compliance)
What You’ll Do
- Receive, review, and investigate transportation-related incidents from initial notice through resolution
- Handle claims involving cargo damage/loss, third-party property damage/loss, driver vehicle damage, paint spills, and driver injury
- Gather statements, documentation, and evidence from customers, drivers, and third parties to determine next steps
- Evaluate coverage, determine liability, and recommend claim resolutions
- Communicate clearly with customers and internal teams about claim status and outcomes
- Control claim costs by validating documentation, pursuing recoveries, and submitting claims to insurance carriers when possible
- Maintain accurate, organized claim files to support reporting and compliance
- Support enrollment and maintenance of Curri’s Loss Waiver Program to offset claim-related losses
- Identify trends and improvement opportunities to reduce future losses
- Assist with other department projects as needed
What You Need
- Strong organizational skills and ability to manage multiple claims at once while meeting deadlines
- High attention to detail and solid judgment when evaluating facts and documentation
- Strong customer service skills, including the ability to de-escalate high-stress or hostile situations
- Comfort communicating frequently with customers during sensitive claim scenarios
- Ability to work cross-functionally and understand how claims impact operations and transportation teams
- Working knowledge of transportation/logistics and cargo handling processes (strongly preferred)
Benefits
- Competitive compensation and benefits
- Health, dental, and vision insurance
- 401(k)
- Equity
- Remote-friendly culture with a fast-growth environment
This is one of those roles where your tone and documentation matter as much as your decisions. If you’re built for calm, thorough, and fair, you’ll do well here.
Happy Hunting,
~Two Chicks…