Play a key role in minimizing losses by filing and managing FHA claims with accuracy and timeliness.
About Freedom Mortgage
Freedom Mortgage is one of the nation’s largest mortgage lenders, committed to helping families achieve the dream of homeownership. With more than 30 years in the industry, we pride ourselves on service, innovation, and supporting our employees and communities.
Schedule
- Full-time, remote position
- Requires strict adherence to FHA and investor/insurer timelines
- Occasional fast-paced, high-volume workload
What You’ll Do
- File FHA Part B claims and all non-conveyance claims (CWCOT, SFLS, and loss mitigation claims including PFS, partial claims, forbearance, loan modification, and HAMP claims)
- Monitor attorney firms to ensure timely title package submission or extension requests to HUD
- Follow up daily/weekly on claim payments and resolve suspended claim funds
- Track and review reports and queues to ensure compliance and timeliness
- Provide updates to management on FHA claim curtailments and denials
- Plan, schedule, and execute work efficiently to reduce costs and improve processes
- Maintain accuracy in all submissions and ensure deadlines are renegotiated when necessary
What You Need
- Bachelor’s degree preferred; 4–6 years of related experience or equivalent combination of education and training
- Strong knowledge of FHA guidelines and default servicing requirements
- Excellent organizational, problem-solving, and analytical skills
- Proficiency with Microsoft Office; advanced Excel skills required
- Ability to manage high volumes in a fast-paced environment
- Excellent written and verbal communication skills
- Strong decision-making abilities and attention to detail
- Team player with the ability to work independently
Benefits
- Medical, dental, and vision insurance
- Paid time off and company holidays
- 401(k) with company match
- Tuition reimbursement and professional development
- Employee loan discounts
- Paid volunteer days and community service opportunities
If you thrive under deadlines, excel at problem-solving, and have FHA servicing expertise, this role gives you the opportunity to make a direct impact.
Happy Hunting,
~Two Chicks…