Sana is building a healthcare experience that feels genuinely easy, and this role is about making that real on the claims side. If you’re detail-obsessed, calm under pressure, and you can process accurately all day without letting quality slip, this could be a strong fit.
About Sana Benefits
Sana’s vision is to make healthcare easy for members and small businesses by creating a seamless, low-friction care and benefits experience. They’re building a distributed team and encourage applicants regardless of location.
Schedule
- Full-time
- Remote
- 40 hours/week
- Measured on daily and weekly targets/quotas
What You’ll Do
- Adjudicate and pay medical claims accurately and on time, following plan policies and procedures
- Maintain clear, up-to-date claim notes and documentation
- Process appeals and disputes: gather/verify info, research issues, resolve, and communicate outcomes
- Become an in-house claims expert and support Customer Success/Customer Support with answers
- Identify operational issues and escalate to the right internal team
- Help improve claims processes and support adding new functions into daily operations
- Work independently and with the team to meet deadlines and production goals
What You Need
- Two-year degree or 2+ years of claims adjudication/processing experience
- Extremely strong attention to detail
- Excellent written and verbal communication
- Ability to work independently and collaboratively
- Fast learner, self-directed, entrepreneurial mindset
- Able to meet deadlines and perform under pressure
- Claims processing experience and knowledge of insurance principles is a plus
Benefits
- Stock options
- Flexible vacation
- Medical, dental, vision insurance
- 401(k) and HSA plans
- Parental leave
- Remote worker stipend
- Wellness program
- Career growth opportunities
- Startup environment
Compensation
- $22.00–$28.00/hour (targeted range for US-based remote; final offer varies by experience)
Happy Hunting,
~Two Chicks…