Help families navigate some of life’s most meaningful moments while supporting Carrot’s mission to make fertility and family care accessible worldwide. This role offers the chance to blend detailed claims processing with compassionate member support.
About Carrot
Carrot is a global fertility and family care platform trusted by leading employers, health systems, and health plans. Its award-winning program delivers personalized, clinically proven support in over 170 countries and 25 languages, covering everything from preconception through menopause. With a focus on clinical excellence and human-centered care, Carrot helps members and families through life’s most important milestones.
Schedule
- Remote role based in the United States
- Monday–Friday
- Two shift options: 2:00 am–11:00 am PT or 4:00 am–1:00 pm PT
What You’ll Do
- Review and process member out-of-pocket and Carrot Card expenses
- Coordinate claims activity between Carrot’s Payments team and insurance payers
- Support members by troubleshooting issues with claims or eligibility
What You Need
- Bachelor’s degree
- Fluency in English and at least one additional language
- 1–3 years of claims submission/processing or related experience
- Strong organizational skills, attention to detail, and problem-solving ability
Benefits
- Competitive base pay: $56,000–$64,000 annually ($26.92–$30.77/hour), plus variable pay
- Comprehensive health, wellness, and retirement benefits
- Paid time off, sick leave, parental leave, and family-forming assistance
Join a company recognized globally for healthcare innovation and workplace excellence.
Be part of a team that’s redefining the future of fertility and family care.
Happy Hunting,
~Two Chicks…