Louisville – KY
Do you like providing support and guidance to ensure customers have an exceptional experience? Are you familiar with medical terminology? Do you have experience in a claims or credentialing environment?
We are Sutherland. We provide our clients’ customers with seamless, personalized and efficient experiences across a variety of industries including banking and financial services; insurance; communications, media and entertainment; healthcare; technology; retail and consumer packaged goods; and travel, transportation, hospitality and logistics. Together, our nearly 40,000 employees deliver measurable results and create exceptionally engineered brand experiences for some of the world’s best-known brands.
We now seek action-oriented, problem-solving and self-motivated individuals to join us and showcase their customer service and related data entry skills as part of our healthcare team. You may be involved in claims adjudication and/or provider credentialing and, depending upon program and position, will support customers by phone, email and chat.
Salary of $13.50/hour + monthly incentives up to $1500/month
Monthly rewards & recognition programs
Medical, dental and vision benefits
Paid training & PTO
Cross program and advancement opportunities – 80% of our frontline leaders have been promoted from within
EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
Claims and/or credentialing experience
Knowledge of medical terminology
Some experience in a medical office
Accurate typing of 30 WPM
We will provide equipment, however to work from home, you must have:
Excellent Internet connectivity:
Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet Service Providers are not compatible with our systems)
A quiet and distraction-free, secure place to work.
IMPORTANT NOTE : This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment.