You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work.SM
The Claims Clerk is responsible for providing expertise or general claims support to teams in reviewing, researching, investigating, negotiating, processing and adjusting claims.
This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (7:00am – 3:30pm Central Time). It may be necessary, given the business need, to work occasional overtime.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Primary Responsibilities:
Provide general claims support by reviewing and identifying digital images within the system.
Consistently meet established productivity, schedule adherence, and quality standards
Recognize claims by determining claim type
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High school diploma / GED (or higher)
1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties including proficiency in typing
Basic proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
Ability to work from 7:00am – 3:30pm Central Time, Monday to Friday including the flexibility to work occasional overtime as the business need
Preferred Qualifications:
1+ years of experience working with medical claims
Prior experience with data entry
1+ years of working in production-based environment
Telecommuting Requirements:
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Soft Skills:
Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product
Self-motivated
Communication skills
Ability to be self-organized