Chat Brand Rep (Turtle Beach)

At Needle, we believe in the power of REAL connections between REAL people to elevate the online shopping experience. No bots. Just real people sharing their passion and experience. We also believe that passion and knowledge can come from anywhere! Needle finds fanatics, enthusiasts, advocates, experts, whatever you want to call them and puts them together with online customers to create a unique and effective shopping experience!


Must LOVE the brand, be willing to share your passion – it’s contagious!
Own and use the brand’s products/services
Familiarity with the brand site and media/searches related to it
Ability to compare and analyze competitor products
Comfortable showing empathy to customers in stressful situations


Avid gamer (must include console gaming: Xbox, Playstation, and/or Nintendo)
Passion for online gaming/current online gamer
Experience setting up and using wired and wireless headsets
Proficient in the use of modern technology, especially web search and navigation.
Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form

“Our sole mission is to help gamers play their best — at every level, in every game.”


This is a 1099 Independent Contractor position
Shopper interaction projects are paid out weekly (approx. $10-15 per shopper interaction hour)
Performance based rewards redeemable for product and/or gift cards
Insider information from your brand about new product launches and events
Immediate start upon completion of onboarding
Remote position from anywhere you can connect to the internet


A computer w/ Chrome browser (desktop or laptop – tablets and other mobile devices are not compatible at this time)
Stable internet connection (we suggest at least a consistent 10mbps)
Reliable sound output (this can either be through built in computer speakers or third-party speakers or headsets)