Charge Entry Representative Supervisor

Employer: Zotec Partners

At Zotec Partners, our People make it happen.

Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people those across the country who make up our diverse Zotec family and help make this company a best place to work.

Over 20 years ago, we started Zotec with a clear vision, to partner with physicians to simplify the business of healthcare. Today we are more than 1,000 employees strong and we continue to use our incredible talent and energy to bring that vision to life. We are a team of InnovatorsCollaborators and Doers.

We’re seeking a Charge Entry Representative Supervisor to join us.

As a Charge Entry Representative Supervisor, you will be responsible for monitoring enterprise wide charge flow ensuring key performance indicators are met.

What you’ll do:

  • Monitor cZAR alerts and take appropriate action
  • Follow up on cZAR alerts and confirm resolution
  • Monitor radiology, ED and multi-specialty department charge flow
  • Track key performance indicators and ensure service level agreements are achieved
  • Communicate effectively and confidently with multiple levels within the organization
  • Communicate department job expectations, policies and procedures to Charge Entry Representatives
  • Provide ongoing training and development to Charge Entry Representatives

What you’ll bring to Zotec:

  • Ability to multi-task, prioritize and delegate appropriately
  • Familiarity with medical records
  • 12 years of medical billing knowledge required
  • Attention to detail and accuracy is a must
  • Proficient MS Office skills
  • Excellent written communications and organizational skills
  • Flexible mentality; willing and capable of performing varied tasks and adapting to change
  • Able to work in a team environment
  • Professionally exercises discretion and independent judgment in day-to-day work
  • High school diploma or equivalent
  • Proficient MS Office skills